"Outstanding. Very professional yet personable. Very articulate when training and thorough in her approach. She came on board when we terminated our relationship with a change manager who was not working out. The change was a great decision because Sondra did such a wonderful job and was a pleasure to work with."

"Sondra was onsite a fair amount and I appreciated being able to talk to her in person about the project. I felt like she always had the team's back and supported us in any way we needed. She is very positive and gives encouraging feedback."

"I tend to act on the assumption that, after a couple of initial attempts, those who do not support a large project like this can be left behind. It's their choice. Sondra was always trying to get everyone together up and down the organization. Her attitude was to never give up on anyone or leave anyone behind. That was a welcome mindset to have on the team."

"Amazing! Very insightful and informative. Willing to go beyond the surface and dig deep to find the true reasons for resistance to change. Great brainstorming conversations, very collaborative. Felt like she was one of our teammates. Good. She did a great job working on a complex project that changed a lot."

"Sondra was excellent to work with, always focused on project goals and their impact on front-line workers. Every aspect of her performance, from scheduling to communication to strategic planning was tremendous."

"Amazing. Sondra was timely, professional, and always willing to guide us through the process and principals of change management. Not only did it improve project outcomes, but positively impacted organizational culture within our team."